Patient Management during the COVID-19 Pandemic - Cathedral Eye Clinic

Patient Management during the COVID-19 Pandemic

covid-19 blog image

Amidst the COVID-19 pandemic, Cathedral Eye Clinic is working hard in the background to minimise the risk of patient visual loss by maintaining essential eye care to patients across the Province. We remain accessible at all times to community optometrists to ensure no patients are left without emergency or essential eye care.

Following the Royal College of Ophthalmologists and the College of Optometrists principles and strategies, Cathedral Eye Clinic is adhering to these guidelines:


  • Balancing risk of significant visual loss and risk of acquiring COVID-19 infection by face-to-face contact.
  • Ensuring that lines of communication are open to ensure that direct patient contact can take place with a clinician capable of making appropriate management decisions, when necessary.
  • Assembling a surgical team who can act to alleviate any significant problems and to provide comfort to individuals in the current context.
  • All protocols in relation to social distancing, PPE and Infection Prevention & Control are always strictly followed.

Strategy & Communication

  1. Continue to provide care in Cathedral Eye Clinic for patients known to have conditions putting them at risk of severe visual loss within two to three months
  2. Consultant ophthalmologists to monitor deferred clinic appointments and provide telephone/written advice to patients.
  3. Offering consultant led and triaged services for emergency and urgent conditions.
  4. Providing telephone advice for less urgent and chronic conditions.
  5. Putting local prescribing arrangements in place.

Overall, our team will make individual risk assessments based on the likelihood of patients suffering significant visual loss if their face-to-face appointment is deferred. If patients are at lower risk they will receive advice by telephone.

If you or a patient has concerns about vision / eyes, our Clinic remains “always on” through telephone (02890322020) or email ([email protected]).

In such troubling times, our team has had to temporarily scale back, however, we continue to remain open in order to take care of patients who require essential vision-saving treatments such as macular injections for Wet Age-Related Macular Degeneration (AMD).

Maximum safety is provided to both patients and staff through:

– Ensuring that vetting is conducted before patients enter the facility.

– Only allowing essential footfall into the clinic. Individual, emergency patients where at all feasible. Companions wait outside the clinic.

– Patients being vetted again within our foyer, temperatures taken, key questions asked and essential handwashing prior to entry into reception.

– Strict spacing between emergency appointments for minimum overlap and zero waiting times

– Adherence to physical distancing at all times.

– Complete antibacterial wiping being conducted before and after patients’ brief visit into the clinic.

– Further safety features and activities are being considered as we consider the new normal, post-lockdown.

We are extremely proud of our teams’ (a small, but dynamic group of nurses, optometry and consultancy) level of professionalism in continuing to offer this service in such anxious times for everyone.

Take care out there everyone.